Câu 1Nhận biết
Human Resource Management (HRM) is primarily concerned with:
- AThe management of financial and material resources.
- BThe management of people within organizations to achieve organizational goals.
- CThe marketing of products and services to customers.
- DThe development of new production technologies.
Câu 2Nhận biết
The primary purpose of Strategic Human Resource Management (SHRM) is to:
- AEnsure all HR administrative tasks are completed efficiently.
- BReduce the total number of employees in the organization.
- CAlign HR policies and practices with the overall strategic goals of the business.
- DFocus exclusively on recruiting high-level executives.
Câu 3Nhận biết
Which of the following is an external factor that influences an organization’s HRM policies?
- AThe organization’s corporate culture.
- BThe company’s strategic objectives.
- CLabor market conditions and legal regulations.
- DThe skill level of the current workforce.
Câu 4Nhận biết
The two primary outputs of a thorough Job Analysis are:
- AThe performance appraisal and the compensation plan.
- BThe recruitment advertisement and the interview questions.
- CThe organizational chart and the company budget.
- DThe job description and the job specification.
Câu 5Nhận biết
A “job specification” primarily describes:
- AThe tasks, duties, and responsibilities of a job.
- BThe knowledge, skills, abilities, and other characteristics (KSAOs) required to perform the job.
- CThe reporting relationships and the department where the job is located.
- DThe salary range and benefits associated with the job.
Câu 6Nhận biết
What is a key advantage of using internal recruitment to fill a vacant position?
- AIt brings new ideas and perspectives into the organization.
- BIt is the best way to increase workforce diversity.
- CIt boosts morale of existing employees and is often less costly.
- DThe pool of potential applicants is always larger.
Câu 7Nhận biết
Posting a job opening on Linked In or a company’s public website is an example of:
- AInternal recruitment.
- BEmployee referral program.
- CExternal recruitment.
- DSuccession planning.
Câu 8Nhận biết
The main goal of the employee selection process is to:
- AHire the candidate who asks for the lowest salary.
- BFill the vacant position as quickly as possible.
- CPredict which candidates will be the most successful in the job and fit the culture.
- DEnsure that all applicants receive a job offer.
Câu 9Nhận biết
In a “behavioral interview,” the interviewer asks the candidate to:
- ADescribe how they would handle a hypothetical future situation.
- BProvide specific examples of how they have handled past situations.
- CAnswer questions about their personal hobbies and interests.
- DTake a standardized personality test.
Câu 10Nhận biết
Human Resource Planning (HRP) is the process of:
- APlanning the annual company picnic and holiday party.
- BForecasting an organization’s future demand for and supply of employees.
- CDesigning the layout of the office space.
- DOnly scheduling daily work shifts for employees.
Câu 11Nhận biết
The main difference between “training” and “development” is that training focuses on _______, while development focuses on _______.
- Acurrent job; future jobs and career growth
- Bfuture jobs; current job
- Cmanagers; non-managerial employees
- Dnon-managerial employees; managers
Câu 12Nhận biết
The first step in designing any training program should be:
- AChoosing the training method (e.g., online, in-person).
- BConducting a needs assessment to identify gaps in skills or knowledge.
- CEvaluating the effectiveness of the program.
- DBudgeting for the training materials.
Câu 13Nhận biết
On-the-job training (OJT) is a method where:
- AEmployees are sent to an external university for a degree program.
- BEmployees learn by watching pre-recorded videos at home.
- CEmployees learn the job by actually performing it under the guidance of an experienced colleague or manager.
- DEmployees engage in complex simulations and case studies in a classroom.
Câu 14Nhận biết
Performance Appraisal is a process primarily used to:
- AFind reasons to discipline or fire employees.
- BEvaluate an employee’s performance and provide constructive feedback for improvement.
- CCompare an employee’s salary with those at competing companies.
- DAdminister psychological tests to employees.
Câu 15Nhận biết
A manager who rates an employee highly on all criteria simply because the employee is very good at one specific task is committing which type of appraisal error?
- ACentral Tendency Error.
- BLeniency Error.
- CHalo Effect.
- DRecency Error.
Câu 16Nhận biết
Which of the following is an example of indirect financial compensation?
- AMonthly salary.
- BPerformance-based bonus.
- CHealth insurance provided by the company.
- DSales commission.
Câu 17Nhận biết
A company’s “total rewards” strategy includes:
- AOnly the base salary paid to an employee.
- BOnly non-financial rewards like a positive work environment.
- CAll forms of financial compensation, benefits, and non-financial rewards.
- DOnly the year-end bonus.
Câu 18Nhận biết
The primary goal of a job evaluation is to:
- ADetermine the relative worth of jobs within an organization to ensure internal equity.
- BEvaluate the performance of the person currently holding the job.
- CCompare the company’s products with those of its competitors.
- DSet sales targets for the marketing department.
Câu 19Nhận biết
According to Herzberg’s Two-Factor Theory, factors such as salary and working conditions are considered:
- AMotivators, which lead to high satisfaction.
- BHygiene factors, which can cause dissatisfaction if absent but do not necessarily motivate.
- CIntrinsic rewards, which are self-generated.
- DPerformance indicators.
Câu 20Nhận biết
An “exit interview” is a tool used by HR to:
- APersuade a departing employee to stay with the company.
- BUnderstand the reasons for an employee’s resignation to identify potential organizational problems.
- CConduct a final performance review of the departing employee.
- DComplete the necessary paperwork for an employee’s termination.
Câu 21Nhận biết
A Human Resource Information System (HRIS) is best described as:
- AA physical library of HR books and manuals.
- BAn integrated system of software used to gather, store, and analyze data about an organization’s human resources.
- CA committee that resolves employee disputes.
- DA manual filing system for employee records.
Câu 22Nhận biết
“Employer Branding” refers to the process of:
- ADesigning the logo for the company’s products.
- BPromoting the company as an attractive and desirable place to work to attract top talent.
- CAdvertising job openings only to internal employees.
- DCreating brand names for different HR departments.
Câu 23Nhận biết
Managing a diverse workforce effectively is a key HRM challenge because it can lead to:
- ALess creativity and poorer problem-solving.
- BA less adaptable and flexible organization.
- CA need for more complex and sensitive communication and management styles.
- DA decrease in the company’s ability to understand different markets.
Câu 24Nhận biết
The term “gig economy” refers to a labor market characterized by:
- AA prevalence of permanent, full-time jobs with a single employer.
- BA prevalence of short-term contracts or freelance work as opposed to permanent jobs.
- CA system where all employees are paid the exact same wage.
- DA focus on agricultural and farming jobs.
Câu 25Nhận biết
In the context of HRM, ethics primarily deals with:
- ADetermining what is right and wrong in workplace decisions and actions.
- BMaximizing corporate profits at all costs.
- CFollowing the law, and nothing more.
- DThe personal, non-work-related conduct of employees.
Câu 26Nhận biết
The primary role of a labor union is to:
- ARepresent management’s interests in negotiations.
- BAct as a collective voice for employees to negotiate wages, benefits, and working conditions with management.
- CProvide financial loans to the company.
- DManage the day-to-day operations of the business.
Câu 27Nhận biết
What does the term “work-life balance” refer to?
- AThe balance between the number of hours worked and the number of hours spent on a computer.
- BThe proper equilibrium between an employee’s professional work and their personal life.
- CEnsuring that all employees work the same number of hours each week.
- DA financial statement balancing assets and liabilities.
Câu 28Nhận biết
An employee’s “emotional labor” is most relevant in which type of job?
- AA data analyst working alone.
- BA factory assembly line worker.
- CA customer service representative in a call center.
- DA software programmer.
Câu 29Nhận biết
The process of systematically developing and promoting employees to fill key positions in the future is called:
- AOutsourcing.
- BDownsizing.
- CSuccession Planning.
- DOffshoring.
Câu 30Nhận biết
The use of HR Analytics involves:
- AGuessing future HR needs based on intuition.
- BManually counting the number of employees in the company.
- CUsing data and statistical methods to measure the impact of HR activities and make better decisions.
- DHaving informal conversations with employees to gauge morale.